This policy explains how your personal information is collected, used, disclosed and protected when you visit lemarievictorin.ca or sign up for our VIP list.
It is established in accordance with Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25.
1. Who we are
This site is operated by Construction Narbo, developer of the Le Marie-Victorin par Pavilia residential project, located on boulevard Marie-Victorin in Sainte-Catherine, Quebec.
Address: 1 Place du Commerce, Suite 500, Montreal, Quebec H3E 1A2
2. Privacy officer
Privacy Officer
Construction Narbo
[email protected]
Direct any question, access request, correction request, withdrawal request or complaint regarding the handling of your personal information to the privacy officer.
3. Information we collect
Information you give us
When you complete the VIP list form:
- First and last name
- Email address
- Phone number
- Your interest: buying, renting, or both
- The type of home you are looking for
- Your budget range, your timeline and, where applicable, the status of your mortgage financing
- Your preferred move-in date and parking needs
- How you heard about the project
Fields marked with an asterisk are required. The others are optional: you may leave them blank and still sign up.
Information collected automatically
When you browse the site, certain technical information is collected: IP address, browser and device type, pages viewed, time spent, and the site or advertisement you arrived from. This information is used to measure traffic and improve the site.
4. Why we collect it
- To add you to the VIP list and send you information about the project
- To contact you about floor plans, prices, launch dates and available homes
- To understand demand and guide the design, unit mix and marketing of the project
- To invite you to events and viewings
- To measure the effectiveness of our advertising campaigns
- To meet our legal obligations
We do not sell your personal information, and we do not rent it to anyone.
5. Your consent
You consent to the collection and use of your information by checking the box provided on the form before submitting it. This consent is free, informed and given for specific purposes.
You may withdraw it at any time, free of charge, by writing to [email protected] or by clicking the unsubscribe link included in each of our emails. Withdrawing your consent ends further communications but does not apply retroactively to processing already carried out.
6. Who we share it with
Your information is accessible to members of our team who need it to carry out their duties, as well as to the marketing, leasing and real estate brokerage partners retained for this project.
We also use service providers that host or process data on our behalf, including:
- A web hosting and content delivery provider
- An email delivery provider
- A customer relationship management (CRM) system
- Audience measurement and online advertising tools
These providers are bound by contract and may use your information only for the purposes for which we entrust it to them.
We may also disclose your information where required by law, or in connection with a commercial transaction involving the project, in which case the information remains protected by the same commitments.
7. Information processed outside Quebec
Some of our providers are located outside Quebec, primarily in the United States. Your information may therefore be hosted or processed there and be subject to the laws of those jurisdictions.
Before entrusting information to such a provider, we conduct a privacy impact assessment and ensure by contract that the protection offered is adequate.
8. How long we keep it
We keep your information for as long as necessary for the purposes described above, that is, until the project is fully marketed, and then for a reasonable additional period allowing us to meet our legal and accounting obligations.
If you withdraw your consent, your information is removed from our communication lists without delay, then destroyed or anonymized within a reasonable time, subject to legal retention requirements.
9. Cookies and tracking technologies
This site uses cookies and similar technologies.
Necessary cookies — essential to the operation of the site and the security of the form. They cannot be disabled.
Measurement and advertising cookies — these allow us to understand how the site is used and to measure our campaigns. They are only placed after you consent, through the banner shown on your first visit.
You can change your choice at any time from that banner, or configure your browser to refuse cookies. Declining non-necessary cookies does not affect your access to the site.
The presentation video is hosted by a third-party service and is loaded only when you click to play it.
The neighbourhood map displays tiles provided by an external mapping service. That service receives your IP address in order to send you the map images, but places no cookies on your device.
Fonts and site components are hosted on our own servers: displaying them involves no request to a third party.
10. Security
We take reasonable measures to protect your information: encrypted transmission (HTTPS), access restricted to authorized personnel, and selection of providers offering recognized security safeguards.
As no system is infallible, we cannot guarantee absolute security. In the event of a confidentiality incident presenting a risk of serious injury, we will notify the individuals concerned and the Commission d'accès à l'information, as required by law.
11. Your rights
You have the right:
- Of access — to obtain the information we hold about you
- Of correction — to have inaccurate, incomplete or ambiguous information corrected
- To withdraw consent — to stop receiving our communications at any time
- To portability — to receive your computerized information in a structured, commonly used technological format
- To de-indexing — to request that information cease to be disseminated or be de-indexed, in the cases provided by law
Send your request to the privacy officer identified in section 2. We will respond within 30 days. No fee applies, except for transcription or transmission of documents, in which case you will be informed of the amount in advance.
12. Commercial communications
Our emails are sent in accordance with Canada's Anti-Spam Legislation. Each one clearly identifies its sender and includes a functional unsubscribe link, processed within a maximum of ten business days.
13. Changes
This policy may be amended to reflect changes in our practices or in the law. The date of the last update appears at the top of the page. In the event of a significant change, we will take reasonable steps to inform you.
14. Contact us and complaints
For any question or request, write to [email protected].
If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec, at cai.gouv.qc.ca.